In the event of damage or malfunctions occurring within the warranty period, we will carefully examine the issue and, if the claim is justified, promptly arrange for a product replacement. Specific warranty periods may vary depending on the item.
Generally, wear parts (such as soap pumps or cartridges) are excluded from the warranty.
For prompt processing of your request, we recommend that you contact our customer service directly. Please have the exact product name and, if possible, the corresponding invoice or delivery note number ready.