Metrix Primus soap dispenser, polished chrome

In the event of damage or malfunctions occurring within the warranty period, we will carefully examine the issue and, if the claim is justified, promptly arrange for a product replacement. Specific warranty periods may vary depending on the item.

Generally, wear parts (such as soap pumps or cartridges) are excluded from the warranty.

For prompt processing of your request, we recommend that you contact our customer service directly. Please have the exact product name and, if possible, the corresponding invoice or delivery note number ready.

If you are not completely satisfied with a product, you have the option to return it to us within 14 days of receipt. We ask for your understanding that we can only accept unused and undamaged goods in their original packaging. Please note that spare parts and consumables such as changing mats are excluded from exchange and return for hygiene reasons.

Your order is important to us. Many of our products are available directly from our warehouse in Fällanden and will be ready for shipping within 1-2 working days. After dispatch by our logistics partners, delivery usually reaches you within 1-2 working days. We will keep you updated on the status of your order and any delays.

Contact

Our experienced team will be happy to advise you on all questions relating to warranty and returns.

Phone: +41 44 825 62 62
E-Mail:info@armatron.ch