Returns and refunds

You are not satisfied with the product?
Please contact us within 14 days and return the product to the address below. In the event of damage or malfunctions, we will check the product and send you a replacement if required and without complications.

Please note:

Packaging & condition of the goods: You can only return unused, undamaged goods in their original packaging. Unfortunately, we cannot accept returns of spare parts and consumables (e.g. changing mats) for reasons of hygiene.

Credit note or return transfer: Upon receipt of the goods, we will issue a credit note or make a return transfer to your account (bank transfer/credit card refund) as requested.

Costs: The costs for the return shipment are to be paid by the buyer.

Return address:

Armatron AG
Bruggacherstrasse 26
8117 Fällanden

+41 44 825 62 62